Get the help you are looking for

 

No upfront fees. Pay only when the job is successfully completed.

Joining PrideLink is completely free for both clients and freelancers. There are no subscription fees or setup costs.

A service fee is only charged when a project is completed and the client has approved the work. At that point, a 10% platform commission and a 3.5% payment processing fee (through Stripe) are deducted from the agreed project amount. This ensures everyone can get started risk-free and only pay when value has been delivered.

Clients: To sign up, follow the steps below:

1. Click Become a Freelancer, or go to Login/Join > Create an account.
2. Choose "As a Freelancer" to create a freelancer account.
3. Enter the details requested and click Create an account.
4. Select your preferred pronoun, time zone, and enter in your phone number. Your phone number is required but will not appear publicly.
5. Click Save.
6. Scroll down to Add Profile Photo. For safety, security, and transparency, freelancers must upload a clear profile photo showing their face, allowing users to identify them when hiring for trades and services. Save.
7. Click +Add to add your address for geolocation purposes. Your address will not appear publicly.
8. Click Next: Expertise & Spoken Language(s).
9. Select the best match within Skills Category and create your profile bio. Click Add to save.
10. Scroll down to Other and tick off any spoken languages. Select any relevant Skills. Click Save.
11. Click to open and agree to Terms & Conditions. Agree to Terms and Conditions and click Submit. 
12. Click Next: Submit.
13. Your profile is now pending approval. Once approved you will be able to browse and apply to Jobs. In the mean time check out our Events page for upcoming events near you!

 

PrideLink makes it easy to find and hire the right trades and service professionals for your needs. You can either browse and hire talent directly, or post a project, job, or task and receive quotes from qualified professionals.

There are two ways to post a job:

Fixed Jobs
Choose the professional you want to work with from a wide range of talented providers. Set your budget, outline your requirements, and select the best match based on skills, experience, and availability.

Biddable Jobs
Invite professionals to submit competitive bids for your project. Review the offers you receive, compare options, negotiate terms if needed, and hire the provider that best fits your needs.

This flexible approach gives you full control over how you find, compare, and hire the right talent for your project.

PrideLink helps you connect with clients and find new opportunities, all from one convenient platform. Simply create your profile, showcase your skills and experience, browse available jobs, submit proposals, negotiate terms, and start working.

Whether you're looking for occasional projects or steady work, PrideLink makes it easier to grow your freelance business and expand your client base. You'll have access to a wide range of job opportunities, helping you build your reputation and increase your earning potential.

Getting started is quick, easy, and completely FREE. Sign up today and take the next step in growing your freelance career with PrideLink.

Yo!Gigs does not give you work. 

 

It is simply a platform that allows you to get work done easily. You will have to search for jobs that fit your skillset, apply or bid on them, and wait for the client to reach out to you. 

 

If you match the requirements of the client, and have submitted a great bid, you will be hired and can begin working with them. 

Yes, you can change your name on the platform. 

 

To do this - go to Your Dashboard > Account Settings > Personal Info.

 

Edit your name and click Save.

 

It is important to note that when you change your name, you will be asked to share a government verification with it as well. So, be prepared accordingly as we take the identity verification process quite seriously. 

By default, there are two payment methods available.

Add your payment details for either one of these options or both under Your Dashboard > Account Settings > Payments

At Yo!Gigs, we work towards keeping everyone safe, which is why it is important for a freelancer to verify their identity by sharing an official government ID.  

 

The verification process is only done once, usually at the beginning of your journey on the platform. However, if there is any sort of misconduct or dispute that arises, you might be asked to share your ID again and even get on a video call to clarify and sort everything out. 

• Upload an official government ID (passport, driver's license, etc)
• Take a selfie and upload it.

Once you have registered on the platform, you will receive an email on your email address with a verification link.

Click this link to verify your account.

Once done, log into your account to take the next step. 

Yes, you can absolutely change your email address at any time. To change this visit - your dashboard > Account Settings > Change Credentials. Then, enter your new email address, verify your password, and click Save. 

 

With this, a verification email link will be sent to your new email address. Click it to verify your new email. And with this, your email address will be updated accordingly. 

On your dashboard, go to Account Settings and select Delete My Account. You can choose to Deactivate your account, or Delete your account entirely.

 

Points to be noted:

 

For both freelancers and clients, once you log into your account, you are directed to the homepage of the platform. 

 

To view your account details and manage the settings, click the profile icon at the top right corner of the page and go to "dashboard."

 

On your dashboard, you will be able to manage everything for your account including updating your details and so on.

 

Clients can post jobs from the dashboard, manage the jobs in progress, and so on.

 

Freelancers can review the jobs that are currently in progress, look for more jobs and so on. 

In this case, you can place a request for a skill to the platform's admin. The admin will review the same and approve accordingly.

 

Requests can be placed from your dashboard easily. There are three types of requests you can place including:

 

- Spoken Language Request

- Soft Skills Request

- Skills Request

Sometimes, it can take about a week for the management to look into the request you placed. If, however, the request hasn't been updated, you can contact us on the support email to escalate the matter.

 

Furthermore, if the request is denied, it means that we do not approve the skill and will not be offering the respective service on our platform. 

It usually takes about 7 working days for the management to look into the skill request you placed. 

 

However, if the request hasn't been approved after this time limit, you can contact us via our support email to escalate the matter. 

On your dashboard, go to Account Settings > Payments. 

 

By default, there are two types of payment methods that you can set up - bank transfers and PayPal.

 

Fill in the details of whichever payment method you want to set up. You can also set up both payment methods, giving you more options to withdraw payments easily.

Based on the country from which you are operating, you will be required to fill out the tax forms to get paid. 

 

The tax forms are only there for freelancers. Clients do not have to fill out any tax forms. 

 

Learn more about this by contacting our customer support service. 

Even though your PrideLink wallet is considered as the first payment source, if the funds available are insufficient, the amount will be deducted from your next payment method, which can be your bank account or PayPal account. 

 

Kindly note that in this case, your approval is taken before it happens. We do not deduct any amount directly and without your approval. 

Your wallet on PrideLink is considered the primary payment method. If you have any balance in your account, while starting a contract or making a purchase, the amount will be deducted from your wallet and not your other payment method.

PrideLink offers a digital wallet to every user on the platform allowing you to make seamless payments without any interruption and issues. 

 

You can easily add money to your PrideLink wallet and withdraw the same. 

A payment may have gone through more than once because:

If you were billed more than once, please contact Customer Support. And to speed up the process during your conversation with us, have all the details ready including the invoice no, payment details, and so on. 

To resolve any issues with your payment, try these options:

- If you attempted to make a payment through your bank account and it failed, contact your bank to ensure that there is no issue with your account, or with their server.

- If you attempted to make a payment through PayPal and it failed, contact PayPal customer support or check if your account has been suspended or blocked. Another reason can be that your country has blocked payments via PayPal (which happens in some countries).

If you used the bank transfer method, and it failed, try using your PayPal account, and vice-versa. One of the methods is bound to work.

 

NOTE: If you tried to make the payment once, and it failed. It is advised to try once again.

Also, during the payment process, do not refresh or go back before the process is completed. 

 

To get additional help, contact our support team. 

When a payment fails, ensure:

It is always better to wait for a while and try it once again. 

 

If it still fails, contact your bank. For PayPal payment failures, contact the PayPal team.

There are many reasons why a payment can fail. But do not worry, as we are here to help you out. 

 

Reasons why your payment has failed:

 

Bank - Due to bank issues, sometimes the payment gets stuck in between. It is normal for it to take about 3 to 5 working days for the payment to reflect in your account. However, if the payment doesn't reflect after about 7 or 8 working days, contact us and your bank regarding the same.

 

PayPal - If you withdrew an amount to your PayPal account and it does not reflect, there can be two reasons for it - check your PayPal email address again to ensure you used the right one. If yes, review your PayPal account, and ensure it has not been blocked, or suspended. In this case or otherwise, too, contact the PayPal team to get the amount and resolve this issue.

There are two types of projects - hours and fixed.

 

For fixed contracts, once it starts, the amount is deducted from the client's account and is held by the platform as security. This payment is only released to the freelancer (after the fee is deducted from it) once the work has been submitted, approved and the contract has been marked as completed.

 

For hourly projects, the amount is deducted from the client's payment method, at the end of the week, based on the number of hours the freelancer has worked for. Again, for security reasons, this amount is held by the platform for about 10 days which allows the client to initiate any dispute or stop the payment - in situations where the work hasn't been done. 

To remove a payment method, you will need to contact the support team as there is no option available on the dashboard that allows you to do it. 

 

Simply leave us an email about the request and the reason for the request. We will get back to you regarding the same in 24 to 72 hours. 

As part of our efforts to keep Yo!Gigs a safe place for our community and to conduct business, we often require freelancers to verify their identity. 

 

The process is very simple where the freelancer simply has to share a government ID and their selfie. However, they need to ensure that the selfie and image on the government ID resemble. If there is any doubt, our team can also ask you to come on a video call. 

 

NOTE: Be aware that the verification process depends on the freelancer and we cannot guarantee that they are who they claim to be. Our process includes verifying their government IDs only. For additional issues, it is better to contact our team or seek further legal help. 

It is always the best idea to use your best judgment and learn more with Communication.

Yes, you can easily change your password at any time under your dashboard > Account Settings > Change Credentials. 

 

If, however, you have misplaced your password, you can get a reset link on your email address by using the forgot password option on the sign in page. 

Firstly, we try our best to ensure that this situation never comes up. 

 

However, if you come across someone who is spamming you or troubling you, contact our support team immediately. We will ensure that the respective person is dealt with instantly. And if things do not get better, we will remove the person from the platform. 

PrideLink has a strict GDPR policy and we believe in data privacy. 

 

In case you feel that your data is being misused and want to know what data have we stored of yours in our dashboard, you can request for the same immediately. Our team will share a detailed list of all your data that we have stored and where it is being used (in a completely transparent manner). 

 

In addition to this, if you do not feel safe at all using our platform, even after communicating with us about the issue, we offer the option to delete your account and all your data permanently. 

 

Visit our privacy policy page to get more information on this!